Terms of Service

Last Updated: October 12, 2026

1. Who We Are and What These Terms Cover

These Terms of Service ("Terms") are an agreement between you and Study Subspace ("we", "our" or "us") for the use of the Study Subspace mobile application, our website at www.studysubspace.co.za and any related services (together, the "Service").

By creating an account, ticking "I agree to the Terms and Conditions" at sign-up, or using the Service, you agree to these Terms and to our Privacy Policy, which explains how we handle your personal information. If you do not agree, please do not use the Service.

2. Who May Use the Service

2.1 Learners under 18

Study Subspace is built for school learners, most of whom are under 18. If you are under 18, you may only use the Service with the permission of a parent or guardian, who agrees to these Terms on your behalf and is responsible for your use of the Service. Parents and guardians can read how we protect young learners in section 7 of our Privacy Policy.

2.2 Parents, guardians and schools

A parent, guardian or school that creates accounts for learners, or pays for a plan that covers learners, confirms that they are authorised to do so and accepts these Terms for each learner they cover.

2.3 Accurate information

You agree to give us accurate information when you register, including a working email address, and to keep it up to date.

3. Your Account

• You are responsible for keeping your password confidential and for everything that happens under your account.
• Tell us straight away at support@studysubspace.co.za if you think your account has been used without your permission.
• One account is for one person. Family plans allow a parent to cover a set number of learner profiles under one subscription.
• You can delete your account at any time from the app or through our Delete Account page. Deleting your account does not by itself cancel a store subscription; see section 5.

4. The Service and AI-Generated Content

Study Subspace generates quizzes, practice questions, explanations and study feedback using artificial intelligence, drawing on the subject, grade and curriculum you select and on material you upload.

We may change, add or remove features, subjects or curricula at any time, and we may suspend the Service for maintenance. We will try to give reasonable notice of changes that materially affect paid plans.

5. Plans, Payment and Subscriptions

5.1 Free plan

The Free plan costs nothing and includes a limited number of quizzes per day. The limit is shown in the app and may change.

5.2 Paid plans

Paid plans (such as Student and, where offered, Family) unlock more quizzes per day and per month, subject to the fair-use limits shown on the plan page in the app, and the other features listed there. Current prices in South African rand are shown in the app and on our Pricing section, and include VAT where applicable. Prices may differ by country and may change; a price change only applies to you from your next renewal after we have notified you.

5.3 Billing through the app stores

All paid plans are bought as in-app subscriptions through Apple's App Store or Google Play. The store you bought from handles your payment, invoices, taxes and refunds under its own terms. We never see or store your card details.

5.4 Automatic renewal

Subscriptions renew automatically at the end of each monthly or annual period at the then-current price, unless you cancel at least 24 hours before the period ends. The store charges your payment method on renewal.

5.5 Cancelling

You can cancel at any time in your App Store or Google Play subscription settings, or by choosing the Free plan in the app, which schedules the change for the end of your current billing period. After cancelling you keep paid access until that period ends, then your account moves to the Free plan. We do not give refunds for the unused part of a period, except where the store's refund policy or the law requires it.

5.6 Vouchers and school codes

Where we issue vouchers or school access codes, they may only be used as described when issued, have no cash value and may not be resold.

6. Acceptable Use

You agree not to:

• use the Service to cheat in an examination, test or assessment in breach of your school's or institution's rules;
• upload material you do not have the right to use, or material that is unlawful, harmful or offensive;
• try to extract, scrape, copy or resell our question banks, curriculum content or AI output in bulk;
• interfere with the Service, bypass usage limits, reverse engineer the app or attempt to access other users' accounts or data;
• share your account or paid plan with people it does not cover.

We may suspend or close accounts that break these rules.

7. Your Content

You keep ownership of notes, past papers and other material you upload. You give us a licence to store and process that material solely to provide the Service to you, for example to generate quizzes from it. You confirm that you have the right to upload it. We may remove content that breaks these Terms.

8. Our Intellectual Property

The Study Subspace app, website, branding, software and the content we generate or provide are owned by us or our licensors and are protected by copyright and other laws. We grant you a personal, non-transferable, non-exclusive licence to use the app for your own learning, subject to these Terms. Curriculum references belong to their respective owners.

9. Ending the Agreement

You can stop using the Service and delete your account at any time. We may suspend or end your access if you breach these Terms, if required by law, or if we discontinue the Service, in which case we will refund any prepaid period we can no longer honour where the law requires it.

10. Disclaimers

The Service is provided "as is" and "as available". To the extent permitted by law, we do not promise that the Service will be uninterrupted or error-free, or that AI-generated content will be accurate, complete or suitable for any particular examination. Nothing in these Terms limits any rights you have under the Consumer Protection Act, 2008 or other laws that cannot be excluded.

11. Limitation of Liability

To the extent permitted by law, we are not liable for indirect or consequential loss, lost marks or results, or loss of data arising from your use of the Service. Our total liability to you for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim arose.

12. Changes to These Terms

We may update these Terms from time to time. We will post the new version here with a new "Last Updated" date and, for material changes, notify you in the app or by email. Continuing to use the Service after a change means you accept the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute, without limiting any protection you have under the consumer laws of the country you live in.

14. Contact Us

Questions about these Terms, billing or your account: support@studysubspace.co.za.